Shipping & Returns Policy

Shipping Policy

  • Orders are processed within 2-3 business days.
  • Shipping costs are based on UPS or USPS rates and will be calculated at checkout.
  • Free shipping is available on orders over $35.
  • Once your order ships, you will receive a tracking number via email.

Return Policy

  • We accept returns within 30 days of purchase for sealed, unopened items in their original packaging.
  • If an item is damaged during shipping, we will provide a replacement.
  • To process a damaged item claim, you must save the damaged item and provide a picture of the original shipping packaging for inspection. This is required for the shipping claim process.
  • We do not cover return shipping costs unless the item is defective or damaged during transit.
  • If your item is damaged upon arrival, please contact our customer service team at info@brightchoicesupply.com for assistance.